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DonateAdvanced Communication Skills Training for senior health or social care professionals
17th & 18th March 2027
Compton Hall, 4 Compton Road West, Wolverhampton, WV3 9DH
This two-day Advanced Communication Skills Course is an evidence based course led by approved trainers, for which participants set the agenda by identifying challenging communication scenarios from your own field of professional practice.
During the course you will have the opportunity to explore the evidence base relating to professional communication, examine the challenges for health care professionals involved in complex interactions and consider the impact for patients and families. You will have time to reflect on your current skills, examine specific approaches, practice new skills receiving positive and constructive feedback in a safe and supportive environment. Teaching methods include the use of role play with simulated patients using an actor, which is digitally recorded, played back and analysed. You will be part of a small group and will be expected to participate in all aspects of the course.
A mix of teaching methods (lectures, discussions, interactive exercises etc) are employed throughout the course but the emphasis is on role play. Due to its experiential content this can by its nature trigger strong personal emotions. In view of this we would suggest that you consider any recent significant or stressful life events, such as a close bereavement or current mental health issues, prior to attendance. If you have any specific concerns about attending the course or are unsure, please contact the Clinical Education team at Compton Care in the first instance.
This 2-day course is designed as a safe but intensive learning experience using the Connected© model.
We are pleased to offer a ‘Buy One Place, Get One Half Price’ promotion on our Advanced Communication Skills Training (ACST) programme.
This offer is available to organisations based within the NHS Black Country Integrated Care Board (ICB) footprint (Wolverhampton, Walsall, Sandwell, and Dudley), including:
- NHS Trusts (acute, community and mental health providers)
- Primary Care organisations (GP practices, Primary Care Networks and Federations)
- Social care providers commissioned within the footprint
- Community and voluntary sector organisations with formal links to, or contracts with, the ICB
- Independent providers delivering NHS-commissioned care within the area, including care homes
The promotion applies when two or more delegates from the same organisation book onto the same course. For every full-price place purchased, a second place may be booked at 50% of the standard course fee. A voucher code is required to redeem the discounted place. Please contact the Compton Care Clinical Learning Team to obtain a voucher code prior to booking: learning@comptoncare.org.uk
Terms
- To be eligible for the discount, delegates must attend the same course
- The discount cannot be combined with any other promotional offer or discount
- We reserve the right to verify eligibility for promotional pricing and to amend or withdraw this offer at any time
Dates: 17th & 18th March 2027
Who should attend:
Senior health or social care professionals’ band 6 or above, who wish to enhance personal knowledge, skills & confidence in patient, family or colleague conversations that are important or can often feel difficult, complex or highly emotive.
Venue address:
- Compton Hall,
- 4 Compton Road West,
- Wolverhampton,
- WV3 9DH
Cost: £750 per person
Please read our Terms and Conditions before booking.
99% of our course participants said they would recommend this course to their colleagues.
If you require any additional information or require assistance with submitting your booking, please do get in touch: learning@comptoncare.org.uk or 0300 323 0250 and ask for a member of the Clinical Education team.